Phishing is a common online scam designed to trick you into disclosing your personal or financial information for the purpose of financial fraud or identity theft.

Here’s how it works:

  • You receive an unsolicited email appearing to be from a legitimate company. A typical phishing email will give you a phoney reason, such as a security breach or contest, to trick you into providing your personal information.
  • The email will often include a reason that urges you to click on a link that takes you to a fake website.
  • That fake website will look authentic by copying the brand name and logo of the real company. This phoney site will ask you for personal information such as credit card numbers, account numbers, passwords, date of birth, driver’s license number, and social insurance or social security numbers. A fake or “spoofed” website can look just like a company’s real site.
    While you may think you are giving your information to a valid company, instead you are providing it to a fraudster! If in doubt, do not respond to the suspect email and do not click on any links within the email.

Why did I receive a phishing email?
You received a phishing email simply because your email address has ended up in the hands of a fraudster. Email addresses are easily obtained and shared on the Internet – just like phone numbers and mailing addresses.

So, these fraudsters need to do three things to be successful.

  • target companies with large numbers of customers…the more, the better!
  • send thousands of phishing emails in order to reach as many of these customers as possible (many of the emails are also received by non-customers).
  • write the email messages in such a way as to trick people into revealing their confidential information.
    Also be wary of security alerts or unusual pop-up messages requiring input while you are on a website.

For phishing emails, please notify us by forwarding the suspicious email to for investigation. We will acknowledge your email and open a file for follow up with you.

To report fake websites masquerading as YOUR LIFE COUNTS, send an email to with the subject “Fake YLC website.” Remember to copy the full URL (website address) into the body of the email.

If you are unsure if the website is a valid YOUR LIFE COUNTS website, play it safe. Do not sign in or enter any personal information. Instead, please contact us.